Privacy Policy

At GalaVPN, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect the personal information of our customers when you use our V2Ray VPN service.

Information We Collect
When you sign up for our VPN service, we collect your email address, payment information, and a user ID that allows us to identify you on our systems. We do not collect any activity data, browsing history, or online destinations from your VPN sessions.

Use of Information
We use the information collected solely for the purposes of providing the VPN service, processing payments, and communicating with you about your account or our service updates. We do not sell, rent, or share your personal information with any third parties.

Data Retention
We retain the minimal user information necessary to operate the VPN service during the period you are a customer with us. When you cancel your account, we permanently delete your information from our systems within 30 days.

Data Security
We use industry-standard security measures to protect your personal information from unauthorized access or disclosure. This includes encryption of data in transit and at rest.

No Logging
GalaVPN operates a strict no-logging policy. We do not monitor, record, log, store or share any data about how you use our VPN service. This includes your originating IP address, the VPN IP address used, connection timestamps, or any sites/services accessed over the VPN.

Third-Party Services
We use trusted third-party services to process payments and communicate service announcements via email. These services are bound by strict confidentiality obligations and are prohibited from using your personal information for any other purposes.

Children’s Privacy
Our service is not intended for use by children under 13 years old. We do not knowingly collect personal information from children.

Updates to this Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review it periodically.

If you have any questions about our Privacy Policy or data practices, please contact us at info@galavpn.com